Trade-in campaigns change, so check the current terms before deciding.
Check the current programme
Coway has published different trade-in campaigns with different dates and eligibility rules. An old campaign page is not proof that its pricing remains available today.
Describe the existing product
Tell the advisor the existing appliance brand and model, whether it is owned or rented, and whether any contract remains. Coway determines eligibility.
Compare the new agreement
Request a written quotation showing the new model, standard and promotional payments, obligation, service, removal arrangements and any additional fees.
Check the status of the old appliance
Find the old model and agreement, and check whether it belongs to you or is still subject to a rental agreement. Ask whether any outstanding obligation, return process or removal arrangement applies. Do not assume that a new application automatically cancels an earlier contract.
Request the complete new offer
Ask for the new model, plan, regular monthly amount, any temporary promotional amount, obligation period and service schedule in writing. Confirm the current eligibility and any removal or installation fees before deciding whether the new offer works for your household.
Quick comparison
| Topic | What to check |
|---|---|
| Current appliance | Share its model and whether it is rented or owned. |
| Eligibility | Ask Coway to confirm the current programme. |
| New contract | Check total payments, removal and extra fees. |